Where are you located?
The Kelowna Family Y is located at 375 Hartman Road in Rutland. From Highway 33, follow Rutland Road, past Leathead, then to Hartman.

Where can I park?
The Kelowna Family Y has numerous handicap and regular parking spaces around its facility. For overflow parking we share a large parking lot with the Rutland Arena, Secondary School and soccer fields. Peak times vary with seasons and school operating months. We ask that you drive safely and obey posted speed limits when entering the Y parking lot.

 

Do I need a membership to use your facility?
No. Public swim, fitness classes and our conditioning rooms are also available at public drop-in rates. If you are planning to use the KFY on a regular basis, it may be to your advantage to inquire about the benefits of membership.

 

Are your membership prices and policies competitive?
Research in the Kelowna area shows that the KFY is one of the best values for the service our members receive. With a new facility and a variety of fitness/aquatic/childcare programs, we believe the Y is a great place for your health and wellness needs.

 

Oops, I forgot my Card...
The Kelowna Family Y issues photo card memberships. You must present this card each time you come to use the facility. If you forget your card, please approach our Membership Services staff for admittance. If you are unable to find your card within a week, you will be asked to purchase a replacement.

 

Does the KFY provide lockers?
We are pleased to provide members with free locker service in the downstairs change rooms and upstairs conditioning rooms. You are requested to leave keys or your membership card at the Membership Services desk in exchange for a locker key. If you require a lock for larger lockers, you may purchase a lock for $5.00 or bring your own. Key lockers are available on a first come first served basis.

 

Can I register for programs over the phone?
Yes. We do, however, require credit card payment at the time of registration; we do not hold spots for individuals.

 

Unless otherwise noted in the Programs Brochure, registration for all programs held at other locations (example: Out of School Care) are taken at the Kelowna Family Y.

 

When is public swim?
Click here for Pool Schedule

 

What temperatures are your pools?
Dive tank and main pool: 86°F-87°F
Leisure pool: 93°F
Hot tub: 103°F-104°F

 

Are there lifejackets for the pool?
We offer the use of our PFD's (personal floatation devices) and they are supplied at no charge. Please note that PFD's are NOT lifejackets and do not necessarily support children's/infant's heads out of water. Adult accompaniment is necessary when using a PFD.

 

What age can a child start swimming at?
We start swim lessons for infants (with caregiver) as young as 6 months.

 

How old must a child be to swim unaccompanied?
If under the age of 8 years, a child must be accompanied by a responsible caregiver 16+ years old.

 

How big are your swim lesson classes?
No more than 8 individuals are enrolled in a swim lesson.

 

Are the age limits on swim lessons adhered to closely?
Yes. As a national program, our swim lessons have set guidelines, which must be followed.

 

How old do I have to be to use your conditioning rooms (gym)?
13+ years.

 

How do I know what class is right for me?
Classes are appropriate for any fitness level with the exception of Super Step which has more challenging choreography. All classes are taught by Certified Fitness Leaders.

 

Am I required to take an orientation?
Members arges 13-16 are required to participate in an orientation. For ages 17+ we recommend individual fitness counselling (see next).

 

Can you design a fitness program for me?
Our pleasure. In fact, we recommend every member have a specialized, indiviually designed exercise program to help achieve his/her goals.  Here at the Kelowna Family Y, we provide all members with free Individual Fitness Counselling.  This includes a one hour appointment covering goal setting and program design, then on going 6-week updates.